Analysis of humanization in the health field in digital social
DOI:
https://doi.org/10.35669/rcys.2022.12.e282Keywords:
Humanization, health, care, digital social networks, communicationAbstract
The humanization of care implies a set of social, personal and emotional resources in the health professional that facilitate the development of their work and enable them to play an active role in the recovery of patients. For this reason, the role of socio-digital networks for training and information on humanization within the health field is essential, where debates are created and the importance of humanization in the health environment is manifested. Therefore, the objective of this work is to analyze the presence of humanization in social networks through Twitter and Facebook entries, as a reflection of the influence on the general population, the United States, Spain, Italy, Colombia, Brazil, Portugal, Canada and France. In total, 154 tweets and 23 Facebook entries were analyzed, all those related to humanization in the health field. After the analysis of the different entries in the socio-digital networks, different sources are shown that express opinions on hospital humanization from the hospitals themselves, congresses aimed exclusively at this issue, patients, family members, foundations, associations, unions, among others. Most of the entries on both Facebook and Twitter speak of the importance of humanization in care and the treatment directed both to the patient and their families and to the health professionals themselves, being essential in the humanization of care within the health system. Likewise, they claim from all social spheres the little visibility that is given to humanization in care. In addition, the concern and interest generated by the humanization of the Intensive Care Units is observed. In general, it shows how socio-digital networks are of vital importance for the communication and exchange of information and knowledge about humanization, a topic that is beginning to arouse interest at the social level within the health field.
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